1. To be solely responsible for the quality, quantity, merchantability, guarantee, warranties in respect of the products offered for sale through website of Wallet Wing.
2. Not to do any act/deal in a thing / products/goods/services which either are banned/prohibited by law or violates any of the intellectual property right of any party in respect of such a product.
3. To the best of his/her efforts, have access to the Internet and its email account to check the status of approved orders and will ensure prompt deliveries within the period. The product should be well packaged in order to satisfaction of the consumer.
4. Wallet Wing will process your payment within 7 to 10 businesses days from the date of dispatching your order.
5. The seller is liable to process refund or return request within 24 to 48 hours and fulfil user grievances promptly.
6. Value of order: Selling price + shipping charge (Discount offers are exclusive of your price)
7. Market place fee: Fixed fee + Commission
8. Price should include GST as applicable.
9. Commission: Small % of order item value [Depending on the product category]
10. Collection fee: Payment gateway or cash collection charge on every sale.
11. Fulfillment services: Additional services provided if you need assistance for writing product description and features, shipping services, etc at an extra charge
12. Seller should be conducting a legitimate business with stringent policies for quality and ensure no dangerous/faulty items are shipped to the consumer causing unpleasant experience for the customers.
13. To be solely responsible for any dispute that may be raised by the customer relating to the goods, merchandise and services provided by the Vendor. No claim of whatsoever nature will be raised on Wallet Wing.
14. The Vendor shall at all-time be responsible for after sale service to the products and handle customer complaints regarding product quality and warranties, if any. Your contact details shall be provided to the customer as soon as a valid order is received. It is your responsibility to keep your contact details updated on the Website at all times. Wallet Wing will not be held responsible for any such things at any time in whatsoever manner and the Vendor undertakes to keep Wallet Wing harmless and indemnified in this case.
15. The Vendor will, at no time, and for no reason whatsoever hold Wallet Wing liable if the products listed/ displayed on website remains unsold.